CUSTOMER RESOURCE
Equipment Receiving Checklist
Introduction
Use this checklist when your laser system arrives to document delivery condition, inspect packaging, verify included components, and identify any shipping damage before setup or operation.
1. Before Signing for Delivery
Before accepting the shipment:
• Confirm the shipment is addressed to the correct business and delivery location.
• Inspect the crate, pallet, cartons, and protective wrapping before signing.
• Look for crushed corners, punctures, torn shrink wrap, broken bands, or signs the shipment shifted in transit.
• If damage is visible, note it on the carrier’s delivery receipt before signing whenever possible.
• Do not discard any packaging until the equipment has been fully inspected.
2. Inspect the Exterior Packaging
Check all visible sides of the shipment for:
• Forklift damage, dents, holes, or gouges.
• Water exposure, staining, or signs of moisture.
• Loose, missing, or damaged straps and fasteners.
• Tilt indicators, shock indicators, or handling labels showing abnormal movement.
• Missing labels, packing slips, or shipment identification.
3. Photograph the Shipment
Before moving or unpacking the shipment:
• Photograph the shipment exactly as received.
• Capture all sides of the crate, pallet, cartons, and shipping labels.
• Take close-up photos of any visible damage or irregular packaging.
• Keep photos with the delivery receipt, order confirmation, and packing documents.
• If possible, photograph the shipment before it is removed from the carrier’s vehicle or receiving area.
4. Unpack Carefully
When unpacking:
• Use care when cutting straps, wrap, cardboard, or protective material.
• Avoid using blades near cables, hoses, optics, screens, controls, or painted surfaces.
• Remove packaging in stages and inspect each layer as it is removed.
• Keep all crate materials, cartons, foam, blocking, and inserts until inspection is complete.
• Do not discard pallets or packaging if damage, shortages, or warranty questions exist.
5. Verify Included Components
Compare the shipment against the packing slip, quote, order confirmation, or manufacturer documentation.
Check for:
• Main laser system or power source.
• Laser gun, cleaning head, welding head, or applicator if applicable.
• Cables, hoses, connectors, nozzles, lenses, optics, clamps, and accessories.
• Cooling unit, chiller, wire feeder, fume extraction, or other configured options if included.
• Safety eyewear, manuals, certificates, software, keys, or removable storage devices if supplied.
• Any items listed as shipped separately.
6. Check for Visible Damage
Inspect the equipment and accessories for:
• Dents, cracked panels, broken handles, bent brackets, or damaged covers.
• Loose parts, rattling components, damaged connectors, or exposed wiring.
• Cracked lenses, damaged optics, or contaminated protective glass.
• Fluid leaks, crushed hoses, kinked lines, or damaged fittings.
• Damage to screens, controls, ports, wheels, casters, or mounting hardware.
Do not power on equipment that appears damaged.
7. Confirm Documentation
Confirm that available documentation is present or accessible, including:
• Packing slip or delivery paperwork.
• Manufacturer manuals and operating instructions.
• Safety documentation and warning labels.
• Warranty certificate, serial number record, or manufacturer registration information if provided.
• Startup, setup, or inspection instructions specific to your configuration.
Store documentation with your order records.
8. Before Powering On
Before setup or operation:
• Review manufacturer instructions and safety documentation completely.
• Confirm electrical service, voltage, grounding, compressed air, water, or cooling requirements as applicable.
• Verify required PPE and laser safety controls are available.
• Inspect cables, hoses, interlocks, emergency stops, and cooling components before energizing the system.
• Do not bypass safety features or operate equipment before required setup steps are complete.
• Contact LSI Industrial or the manufacturer if anything appears incorrect, damaged, or unclear.
9. If Damage or Missing Items Are Found
If damage, shortage, or discrepancy is identified:
• Stop unpacking or setup if continued handling may affect the claim.
• Photograph the issue clearly from multiple angles.
• Keep all packaging, labels, pallets, inserts, and shipping documents.
• Note visible damage on the carrier paperwork when possible.
• Contact LSI Industrial as soon as reasonably possible with photos, order information, serial numbers, and a description of the issue.
• Do not attempt repair or operation unless instructed by LSI Industrial or the manufacturer.
10. Keep Records
Keep a receiving file that includes:
• Delivery receipt and carrier paperwork.
• Photos of the shipment before unpacking.
• Photos of any visible damage or missing items.
• Packing slip and order confirmation.
• Serial numbers, warranty documents, and manufacturer documentation.
• Notes about delivery date, condition, carrier, and receiving personnel.
Maintaining complete records helps support freight claims, warranty coordination, and future service questions.